RCF lines also know as Remote Call Forwarding lines allow a business Customer to subscribe to a telephone number (the RCF number) in a distant exchange Rate Center (the RCF serving exchange) and all calls placed to the RCF number will automatically be redirected over the long distance public switched telephone network to a telephone number subscribed to by the Customer in the Customer’s home exchange (the Call-Forward-to number or CF number).
RCF lines are very important to successfully implementing local advertising campaigns. Using RCF lines allows you to make your company appear local to the targeted cities in your advertising campaigns. Local phone numbers make prospects feel more at ease when they call because they think you are a local company.
There are so many advantages to going with RCF lines including saving money when you purchase them from Call Tracking companies. They provide lines that allow you to track your calls so you can better pin point your advertising strategy. This strategy also allows you to replace expensive telephone company RCF lines where they charge you monthly taxes and fees as well as long distance fees and additional call path fees. These fees can double and triple your costs making it hard to stay within your budget.
Using RCF lines allows your prospects to call you using local or toll free numbers so there is no cost to them to contact you. If you purchase your lines from a call tracking company that provides four call paths as a standard package your prospects will not experience a busy signal when your call volume gets high. Check to make sure the company you are dealing with offers that feature.
If you currently have RCF lines in place from your local telephone company just simply
port them over to a call tracking company so that you can track the number and location of your incoming calls. This will also save you money as you will get rid of the local telephone company taxes and all of the extra fees that they charge.
Remote call forwarding works well with your advertising in local print directories, internet, newspaper and direct mailing advertising because they make your company seem like it is right in the same neighborhood with your customers. It also allows you to track the amount of calls that you get from each of your advertising campaigns by having a unique RCF number attached to each ad.
Purchasing RCF lines from a call tracking company is the best way to go when you want to save money and give your prospects the best experience with your company. You can track your calls, gather information on your prospects, improve your call answering skills by recording your calls and cut your telephone costs by eliminating taxes, long distance fees and additional call path fee.